Adam Todd Please stop writing emails that imply that you have anything to do with .au.com. This is not the case. In fact, please stop writing emails :-) LMB At 20:20 17/06/98 +1000, you wrote: >> to believe that >> >> a. you were not aware of this campaign >> b. you did not encourage this campaign > >Clive I can'ty speak for Larry and his operation, but I can speak for myself. > >Recently I was made aware by a Domain Name Licencee about the details in >how they were sold some 20 domain names. > >I asked them to fax me the material that was sent to them to be very shocked. > >I approved material in January this year for the reseller to use, of which >they produced. It was a 3 page document and was within acceptable >limitations. > >The client faxed to me a document dated March 1998 that was 6 pages long >and went WAY BEYOND reasonable at all. > >>& "" method they were using to have generated such sales. > >As to the method, in my instance I was aware of the methode as far as I had >two of my direct staff make "test" enquiries. Both reported that within >the first 2 minutes they were put on hold for 60 seconds, then the sales >person returned. The story sold to them sounded fair. > >A client recorded their conversation and played it to me. It was VERY VERY >different. > >> a. Ensure that NONE of your current or future resellers repeat this. > >In my instance we are doing this. It is now a requirement that the client >or the agent fill in the online application forms. We no longer accept the >agents details on the form as they are identified by agent code. > >> b. Ensure that your resellers are trained to provide the FACTS to the >>consumers. > >This isn't the job of the manufacturer. Really. You don't see Johnson and >Johnson going around to Coles Checkout Staff educating them on the way to >insert a tampon - do you? > >>Such as á au.com is a Privately owned Domain name á > >And so we shodu lalso advertise that a Holden Commodore isn't an offical >car because it's not a Model T Ford? > >> it is NOT a recognized country level domain > >I'm not sure what this has to do with anything. .COM isn't a country >domain either. What is your comment about .COM ?? > >> it is not an accepted country code as is com.au á > >au.com isn't a country code. At what time did Larry say it was? > >>Net registry is not recognized by the >>existing Internet community as an official Registrar > >You might get yourself a law suite from that statement. Define an "Offical >Registrar? > >I might add my name was bandied for an hour or so around a Congressional >meeting in the Whitehouse a few weeks ago. The results have been extremely >positive for me. I am recognised as an official entity in my own right. > >á they are >>buying a 3rd level domain name from a Privately owned Domain name in >>contrast to com.au which is currently administered by Melbourne IT under >>the aegis of the .au registrar hence providing legitimacy and longevity á > >So we shoudnl't buy Software from Computer stores because they are thrid >level resellers of the original product? > >> c. & New Zealand Domain Name Registry as a result of this fax >>campaign get á a letter of explanation and apology á a FULL >>refund from Net Registry. > >Sorry but technicalll Net Registry isn't responsible to the client. Just >like RObert Elz isn't responsible for the sale of a COM.AU name. There is >no requirement for a FULL refund from Net Registry to the consumer. > >That is not to say the NZ company shouldn't provide a full refund if required. > >I'm *STILL* waiting for my FULL REFUND for a rejected name from MIT. I >guess I'll prosecute that one shortly too!! > >> I trust that this will not occur again. > >I trust you don't take money under false pretence now also? I spose my >promoting you to acquire legal advice and the advice I provided helped a >little. You still haven't paid my consulting fee. When do you intend >doing that - or was the consultation between myself and your staff set up >to defraud me? > > > >THE DOMAIN NAME HANDBOOK http://www.domainhandbook.com >------------------------------------------------------------------------- >The advice offered in this email is not considered professional advice, >or it would be accompanied by an invoice. No permission is granted for >republication of comments, without written consent. >------------------------------------------------------------------------- >Business Development, Technology Domain Registration and Network Advisory >Telstra Convey Member (not employee) AURSC http://www.aursc.ah.net >Adam Todd Personal http://adamtodd.ah.net >at§aus or at@ah.net http://adam.says.sheesh >Phone +61 2 9729 0565 Network http://www.ah.net >AU Internet News http://www.ah.net/lists/lwgate/INTERNET/ >AU Internet User Mail List http://www.ah.net/lists/lwgate/OZ-USER/ >INTERNATIONAL ROOT SERVER CONFEDERATION MEMBER http://www.i.rsc > _____________________________________________ Larry Bloch Chief Executive Officer NetRegistry Pty Limited email: larry§netregistry.au.com Office: +61-(0)2-9555 6299 Fax: +61-(0)2-9555 5808 http://www.netregistry.au.com Domain House, PO Box 2088, Sydney, NSW 1043 _____________________________________________Received on Thu Jun 18 1998 - 12:07:57 UTC
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