Other than the published alerts on their website which
most Australian consumers wouldn't be aware of, do
auDA have the means to directly alert consumers with
regards to deceptive marketing practices?

Are they doing all they can to protect Australian
consumers ?

Perhaps someone from auDA could shed some light on
this one for us ?





 --- Rod Keys <rod&#167;ddns.com.au> wrote: > Business
alert perhaps Ron?
> ----- Original Message -----
> From: "Ron Stark" <ronstark&#167;businesspark.com.au>
> To: <dns&#167;lists.auda.org.au>
> Sent: Friday, April 19, 2002 10:15 AM
> Subject: RE: [DNS] Sneaky Domain Renewal Notices
> 
> 
> > ... the fact is that auDA provides recourse of
> *last* resort before going
> to
> > statutory authority.  Resellers and registrars
> therefore have an
> obligation
> > to look after their clients in such matters.
> >
> > Of course auDA needs to publish alerts, but such
> doesn't absolve resellers
> > and registrars from their own responsibility.
> >
> > Which reminds me - was the previous consumer alert
> that auDA published
> also
> > sent to registrants?  If only the former, then I
> contend that it would
> have
> > failed to reach those most effected.  In my
> experience, published alerts
> > tend to reach only those readers with an interest
> in IT - the majority of
> > registrants are interested in business issues.
> >
> > Ron Stark
> >
> > -----Original Message-----
> > From: Rod Keys [mailto:rod&#167;ddns.com.au]
> > Sent: Friday, 19 April 2002 9:59 AM
> > To: dns&#167;lists.auda.org.au
> > Cc: Chris Disspain
> > Subject: Re: [DNS] Sneaky Domain Renewal Notices
> >
> >
> > The whole point is to have the admin contacts
> correct so that auda could
> > publish warnings to registrants.
> > This shouldn't be for registrars or resellers to
> use but for Auda to send
> > out qualified mass alerts.
> > ----- Original Message -----
> > From: "Ron Stark" <ronstark&#167;businesspark.com.au>
> > To: <dns&#167;lists.auda.org.au>
> > Sent: Friday, April 19, 2002 9:50 AM
> > Subject: RE: [DNS] Sneaky Domain Renewal Notices
> >
> >
> > > This raises an important point - does the auDA
> site have a prominent
> > > "Complaints" button thereon, to which we can
> publish links in any alerts
> > we
> > > want to send out?
> > >
> > > Ron Stark
> > >
> > > -----Original Message-----
> > > From: AUSCITY [mailto:auscity&#167;auscity.com.au]
> > > Sent: Friday, 19 April 2002 9:38 AM
> > > To: dns&#167;lists.auda.org.au
> > > Subject: [DNS] Sneaky Domain Renewal Notices
> > >
> > >
> > > I received the following email from our own
> .com/.net/.org Registrar
> based
> > > in the US this morning.  Interesting reading
> .........
> > >
> > >
> > > Warning! Be Careful with Sneaky Domain Renewal
> Notices
> > >
> > > A number of customers have reported to directNIC
> that their domains
> > > disappeared from their directNIC account after
> they responded to renewal
> > > notices by snail mail. It turns out that they
> actually transferred the
> > > domain to another registrar who had sent them a
> renewal notice by mail
> and
> > > urged them to renew the domain immediately.
> Without knowing that these
> > > notices were not from directNIC, these
> unsuspecting users transferred
> > their
> > > domains away from directNIC, paid a much higher
> price, lost their
> virtual
> > > domains, erased their email forwarding rules and
> POP3 accounts, and
> > > consequently took their websites offline.
> > >
> > > To see several of these deceptive expiration
> notices, visit
> > > http://notice.reference.directnic.com
> > >
> > > For the record, directNIC relies almost solely
> on email to contact
> > > customers and does not solicit business through
> the U.S. mail. If you
> > > receive notices in the mail regarding renewing
> your directNIC-registered
> > > domain names, be sure to read them carefully and
> consult with directNIC
> > > before you make any decisions.
> > >
> > > Several registrars are mining WHOIS data and
> sending deceptive and
> > > predatory expiration notices to owners of
> domains that are not
> registered
> > > with them. They have one common purpose: To
> steal domains from their
> > > competitors without lowering their price or
> improving their service and
> > > products. A few that have participated in this
> practice include Domain
> > > Registry of America, Network Solutions and
> Register.com, among others.
> > >
> > > We believe competition should be fair, legal,
> and ethical. directNIC has
> > > attracted many customers by constantly improving
> its website and user
> > > interface, adding new services, launching new
> products, listening and
> > > responding to customer feedback, and protecting
> customers against
> hackers
> > > and unethical solicitors. In order to better
> protect your domains and
> our
> > > business, we invite you to join our efforts. If
> you have received the
> > > mentioned paper-based renewal notices from other
> registrars, please
> report
> > > this activity to ICANN, the governing body of
> the domain registration
> > > industry.
> > >
> > > The link to file a complaint is
> > >
>
http://www.internic.net/cgi/registrars/problem-report.cgi
> > >
> > > Sincerely,
> > >
> > > directNIC.com
> > >
> > > For Your Information:
> > >
> > > 1. Advisory Concerning Deceptive Notices from
> "XChange Dispute
> Resolution"
> > > ICANN has received reports of domain-name
> registrants receiving "Domain
> > > Dispute Notification" mailings from an entity
> identifying itself as
> > > "Xchange Dispute Resolution." The mailings
> falsely state that XChange is
> > an
> > > "ICANN authorized arbitrator" and that the
> registrant must mail in a
> > > "security deposit fee" to defend "ownership of
> the domain name."
> > >
> > > The link to the article is
> > >
>
http://www.icann.org/announcements/advisory-08apr02.htm
> > >
> > > 2. Violation to the Federal Mail Guidelines:
> > >
> > > The official USPS regulations for mail "that
> reasonably could be
> > considered
> > > a bill, invoice, or statement of account due,
> but is in fact a
> > solicitation
> > > for an order":
> > >
> > >  http://pe.usps.gov/text/dmm/c031.htm
> > >
> > > The requirement is that the following phrase
> must appear in at least
> > thirty
> > > point capital letters on the face of the notice:
> "THIS IS NOT A BILL.
> THIS
> > > IS A SOLICITATION. YOU ARE UNDER NO OBLIGATION
> TO PAY THE AMOUNT STATED
> > > ABOVE UNLESS YOU ACCEPT THIS OFFER."
> 
=== message truncated === 

__________________________________________________
Do You Yahoo!?
Everything you'll ever need on one web page
from News and Sport to Email and Music Charts
http://uk.my.yahoo.com