You cant chargeback PART of a charge I am pretty sure...

As in.. he cant get $100 back of the $149 charge...

...Skeeve

> -----Original Message-----
> From: Ian Johnston [mailto:ian.johnston§infobrokers.com.au] 
> Sent: Wednesday, July 24, 2002 7:42 PM
> To: jon§jonlawrence.com
> Cc: DNS
> Subject: [DNS] Non-disclosure of domain name seller charges
> 
> 
> Jon
> 
> I'm a member of the Committee drafting the Registrars' (and other
> domain name sellers') Code of Practice.
> 
> Your experience raises issues that I wish to draw to the attention of
> other Committee members.  Hopefully the Code will address such
> problems.
> 
> I seek your agreement to forward you emails on this subject to the
> [code-discuss] mailing list.
> 
> Have you considered repudiating the transaction, and requesting a
> charge-back from your credit card provider?
> 
> 
> Ian
> 
> 
> --
> Ian Johnston, Policy Consultant
> Small Enterprise Telecommunications Centre (SETEL)
> www.setel.com.au  mailto:ian.johnston§setel.com.au
> 02 6258 3409 (B/F)  02 6259 7777 (B)  0413 990 112 (M)
> 
> SETEL is a national small business consumer association
> advancing the interest of Australian small business
> as telecommunications and e-commerce consumers
> 
> > -----Original Message-----
> > From: Jon Lawrence [mailto:jon§jonlawrence.com]
> > Sent: Wednesday, July 24, 2002 6:56 PM
> > To: dns§lists.auda.org.au
> > Subject: RE: [DNS] Unbelievable Enetica/AusRegistry
> >
> >
> > Skeeve
> >
> > Real time zone and whois updates are a great innovation in
> > the industry.
> >  Note that Neulevel (.biz/.us) and Afilias (.info) have
> > also been offering
> > this functionality for some time.
> >
> > On another note...I applied for a .id.au name through TPP
> > Internet some
> > weeks ago.  The name was registered within a couple of days
> > (don't know
> > exactly how long it took as I was travelling and didn't get
> > a chance to
> > check - may have been instantaneous).  I took however 9
> > (yes nine) days
> > to get the name delegated.
> >
> > I have just received my credit card statement and was
> > somewhat surprised
> > to see a A$149 charge rather than the A$49 I had agreed to.
> >  I have been
> > advised that the additional A$100 was for the email and web
> > forwarding service
> > that I selected.
> >
> > I have two problems with this:
> > (1) this charge was not at any time spelt out during their
> > somewhat eclectic
> > ordering process
> > (2) A$100 for email and web forwarding for 2 years...now
> > that's what I call
> > margin...
> >
> > Needless to say I shan't be dealing with this registrar again.
> >
> > regards
> > jon
> 
> 
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