> -----Original Message-----
> From: Bruce Tonkin [mailto:Bruce.Tonkin§melbourneit.com.au] 
> Sent: Thursday, 24 October 2002 10:44 AM
> To: 'dns§lists.auda.org.au'
> Subject: RE: [DNS] Melbourne IT Your "Trusted" Australian Registrar
> 
> Perhaps you should have reminded the registrant to read all the FAQ's
> associated with the notice.  Their question is clearly answered.
> 

Perhaps MelbourneIT should not have sent out such a misleading deceptive
email in the first place. I am still dealing with client confusion
regarding the mailout 2 weeks after it was originally sent.

You know as well as I do Bruce that people don't read all the
information, they just see a (deliberately) confusing pile of
information and then jump on the phone or email to their reseller to
find out what's going on.

I for one am still extremely annoyed at the original email sent to my
clients, and have been surprised that you have emailed Josh's clients
with a follow up email which makes things clearer, but the same email
was not sent to my clients. Why would this be? Does one have to shout
long and loud to get some action? Will I be forced to contact auDA to
have my clients afforded the same courtesy?

Dave Hooper - (ex MelbourneIT reseller, now blissfully happy with
Enetica)