Hi all,

I am writing on behalf of my client.

He received a phone call and then a fax from Discount Domain Name 
Services (ddns.com.au) regarding the transfer and renewal of his domain 
name.  The fax appears to be a Request for Confirmation email.

Interestingly, my client had not requested to transfer, and we, who 
maintain his Web site and look after things on his behalf, .... had not 
requested it either.

The letter suggests he sign the Form and post it along with his cheque 
back to Discount Domain Name Services.

This letter also says the domain name is with MelbourneIT ... however, 
RegistryWeb have conveniently managed to transfer this domain (without 
my client's knowledge) this past year,  to PlanetDomain.

I am wondering how DDNS could even manage this transfer/renewal given 
that they do not have the Domain Password to initiate such a transfer. 
We have been trying to retrieve his Domain Password on behalf of our 
client and can't get RegistryWeb or PlanetDomain to send it, so how 
could they have it?

Anyone have any comments or suggestions?

Yours Sincerely, Sandra
Virtual Visions
ph: 08 8552 5949
mobile: 0404 438 193