According to the website - 'Live chat is ONLINE'.

 

There's also a contact number on the website, although it's for sales.

 

 

  _____  

From: Ron Stark [mailto:ronstark§snapsite.com.au] 
Sent: Wednesday, 29 November 2006 1:17 PM
To: '.au DNS Discussion List'
Subject: [DNS] Netbunch / enom

 

I have a client who has a dot-com domain whose registrar is Enom.  The
reseller appears to be Netbunch.  No matter what I try I can't seem to
get access to a place where I can reset domain locks and recover the
domain password, even when I log in as the registrant.  I get nowhere on
the Enom site, and nowhere on the Netbunch site.

 

I've been sending support tickets to Netbunch for the last 2 months,
without even so much as an acknowledgement, let alone response.

 

Has anybody had a similar experience with these people and resolved it?
Any advice to help?

 

Cheers,

Ron Stark

-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://lists.cynosure.com.au/mailman/private/dns/attachments/20061129/f92fa0da/attachment.htm