>When is auDA going to set minimum service standards?

Are you seriously suggesting that the regulator should be telling registrars
the level of service they have to provide?  Is it not the idea of having a
free market that different providers will provide different levels of
service at different price points?  

How many other registrars offer 24x7 support?  By no means all, I suspect...

jon




-----Original Message-----
From: dns-bounces+jon=jonlawrence.com§dotau.org
[mailto:dns-bounces+jon=jonlawrence.com§dotau.org] On Behalf Of
magic2147§optushome.com.au
Sent: 06 January 2007 14:40
To: dns§dotau.org
Subject: [DNS] Intaserve

The cheapest .au domain registrar on the net apparently.

But if your client has a domain registered through them that's a proble,

Cos there is nowhere to login and make changes to the domain delegation - or
anything else 
for that matter. At least not at their main website that you are directed to
from 
whois.ausregistry.com.au

Their 24/7 support number just hangs up - at least at 1:30am on a Sunday
morning.

When is auDA going to set minimum service standards?

cb


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