Don Cameron wrote Monday, October 15, 2001

> Does AuDA have an established procedure for
> complaints against channel partners? - If so,
> could someone please let us know what this is

Chris

A document that explained established complaints handling procedures,
including dispute resolution procedures, should be of great assistance to
Australian small business consumers in the period ahead.

SETEL is well placed and willing to push news about the availability of such
auDA documents, including "consumer alerts", through its long-established
weekly Newsbrief channels to its 55 member associations (with coverage of
well over 500,000 small businesses).  Much of the material SETEL provides to
its member is republished in various forms, newsletters, website material,
etc.

More auDA generated / co-ordinated (authorative) material would be most
welcomed from SETEL's perspective.

BTW, Joshua Rowe's postings to the Link & DNS Mailing List (see below) are
most helpful.

Ian

~~~~~~
Ian Johnston, Policy Consultant
Small Enterprise Telecommunications Centre Limited (SETEL)
PO Box 58   Jamison   ACT   2614   Australia
02 6253 0869 (B)   02 6251 7835 (F)   0413 990 112 (M)
www.setel.com.au   mailto:ian.johnston§setel.com.au

SETEL is a national association advancing and representing
the interests of Australian small businesses as consumers of
telecommunications and electronic commerce.


-----Original Message-----
From: owner-link§www.anu.edu.au [mailto:owner-link§www.anu.edu.au]On
Behalf Of Rowe, Joshua
Sent: Saturday, October 13, 2001 6:54 AM
To: Link List (link§www.anu.edu.au)
Subject: [LINK] FW: Internet Name Group warns about unsolicited renewals

fyi ...

also see:

auDA Interim Code of Practice
http://www.auda.org.au/transition/Interim_COP.pdf

Names authority jumps on high-priced com.au offers
http://it.mycareer.com.au/news/2001/08/28/FFXJEUWUQQC.html

CONSUMER ALERT - WARNING - .com.au Domain Name Licences are for 2 years and
must be renewed for each 2 year period.
http://www.auda.org.au/alert_renewal.html

CONSUMER ALERT - WARNING - .com.au Domain Name Licence Renewals
http://www.auda.org.au/alert_resellers.html


Josh

-----Original Message-----
From: Rowe, Joshua [mailto:Joshua.Rowe§auspost.com.au]
Sent: Friday, 12 October 2001 2:12
To: 'dns§auda.org.au'
Subject: [DNS] Internet Name Group warns about unsolicited renewals

The back side of Internet Name Group's latest "Renewal Advice" now warns
people about receiving unsolicited renewal notices ... see below:

http://joshrowe.com/ing01.jpg
http://joshrowe.com/ing02.jpg

Pot-Kettle-Black.


Josh
--
Manager, Technical Development, ePay Project, Australia Post HQ
ph: 03 9204 7335 fax: 03 9204 7556  web: www.postbillpay.com.au


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