Re: [DNS] FW: [Oz-ISP] Internet Registrations Australia gross overcharging for .com.au!

Re: [DNS] FW: [Oz-ISP] Internet Registrations Australia gross overcharging for .com.au!

From: David Keegel <djk§cyber.com.au>
Date: Tue, 16 Oct 2001 09:37:23 +1000 (EST)
] ... and another IRA (aptly named) renewal notice to add to my pile. Was
] anyone able to respond to Dr. Brooks request for information on the best way
] to deal with these? - It's my understanding that the Government (and it's
] agencies such as the ACCC), are trying to maintain the concept of industry
] self-governance through bodies like AuDA - Does AuDA have an established
] procedure for complaints against channel partners? - If so, could someone
] please let us know what this is - this practice is getting way beyond a
] joke, and would certainly be deemed unacceptable in any other industry.

auDA doesn't have any auDA Channel Partners.

Perhaps it would be useful for someone to make a list of all the specific
actions by these sort of businesses which are unacceptable.  The kind of
list I am looking for would have facts which can be objectively verified,
and which you would not expect any legitimate business to do.  It might
also be helpful if it was a priority list.

A hypothetical example of the kind of thing you might put on the list:
* a business sent a letter which looks like an Invoice to a com.au license
  holder who had no prior dealings with the sending business.
* they sent a fax which offered renewal for com.au domains for 10 years,
  without explaining that (apart from the first 2 years) this was a
  pre-payment and that they cannot guarantee renewals will be accepted
  after the current 2 year period (if policy changes or they go broke).

It is probably not necessary to name the businesses who are doing these
things, as part of this list.  Those sort of details (like names) can
be discussed in private email instead - that should be safer from a
legal point of view.

My idea was to see whether there are some aspects which could be tackled
by the ACCC, auDA or Melbourne IT, beyond what has already been done.
Especially if it hasn't already been covered by an auDA / ACCC advisory,
or the Interim Code of Practice (see http://www.auda.org.au/transition/).

__________________________________________________________________________
 David Keegel <djk&#167;cyber.com.au>  URL: http://www.cyber.com.au/users/djk/
Cybersource P/L: Unix Systems Administration and TCP/IP network management

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Received on Mon Oct 15 2001 - 23:42:56 UTC

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