Reminder of Melbourne IT complaints procedure

Reminder of Melbourne IT complaints procedure

From: Bruce Tonkin <Bruce.Tonkin§melbourneit.com.au>
Date: Fri, 11 Oct 2002 11:28:44 +1000
Hello All,

Just a reminder that if you have a complaint against Melbourne IT the
procedure is first to escalate through our complaints handling process,
before escalating to the DNS list.

In general the complaint about billing could be sent to:
policy&#167;melbourneit.com.au

The complaints policy is at:
http://www.melbourneit.com.au/policies/complaints.php

Note all registrars are required to have a complaints handling policy.

Regards,
Bruce
Received on Fri Oct 03 2003 - 00:00:00 UTC

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